Orange County K9™ is the sole owner of the information collected on this website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Orange County K9™ collects two kinds of information from our users at several different points on our website:

Personally Identifiable Information
Personally identifiable information is any information such as your name, email address, phone number, or other, that separates you from everyone else. Orange County K9™ collects such information when you place an order, or when you volunteer the information by filling out a form on our site. Except on court order, or in the circumstances specified below, Orange County K9™ will not share, rent, lease, distribute, publish, or otherwise make available any personally identifiable information about its customers or visitors to any third party without permission from the individual from whom the information was collected.

Statistical Information
Statistical information is information not linked to any specific person. Examples of statistical information include how many individuals visited a particular page, the number of visitors using Netscape Navigator as opposed to Microsoft Internet Explorer or Lynx, or the number of times a particular piece of software has been downloaded. This information is of interest to Orange County K9™ because it helps us design our website and make the information on the website as easy to find and use when needed. It also helps us determine what products to offer, and estimate the number of individuals and/or companies interested in our products. Orange County K9™ may share statistical information with affiliates, customers, advertisers, or others with a business interest in knowing about Orange County K9™ site traffic patterns and volume. Any such information shall not be linked, even indirectly, with information that could allow a third party to discover personally identifiable information.

General Customer Information
Orange County K9™ shall treat customer information gathered from locations other than the website as much as possible the same way as we treat information from the website. That is, personally identifiable information is held in confidence, and statistical information may be shared. However, individuals who provide contact information as part of normal business procedure, for example when inquiring about pricing, leaving a voice-mail or email message, or checking a pet product on an online form indicating interest in follow-up, are implicitly or explicitly requesting to be contacted. Orange County K9™ will use the information thus provided to satisfy the customer's request, which may occasionally require sharing the information with an affiliate or a third-party. For example, if while a customer inquires about specific training or pet care issues, we may give the customer's name and phone number to the appropriate trainer or pet professional in his or her area. We will not, however, provide personally identifiable information for any other purpose other then what is requested by the customer when opting in for additional information on our website. Credit Card Information Credit card numbers are erased from the order processing system's database area as soon as the charge is approved. Orange County K9™ does not maintain credit card numbers in the database for reuse in subsequent purchases, so even if the entire database system were hacked, or backup tapes stolen, the thieves would not have credit card information to misuse. Orange County K9™ welcomes all pet friendly purchases with confidence.